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Your Privacy Matters to Us
Company: Original IQ (Registered in Lebanon)
Head Office: Bambouk Center, 6ᵗʰ Floor, Bauchrieh, Lebanon
Contact: info@original-iq.com
Welcome to Original IQ. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
When you visit our website original-iq.com (the "Platform") and use our educational services, you trust us with your personal information. We take your privacy very seriously and work hard to protect it.
We collect personal information that you voluntarily provide when you:
When you visit our Platform, we automatically collect certain information, including:
We may receive information about you from third parties such as:
We use your personal information for the following purposes:
To deliver educational services, coordinate tutoring sessions, and manage your account
To send you updates, notifications, and respond to your inquiries
To handle transactions and billing for our services
To analyze usage patterns and enhance user experience
To protect against fraud, unauthorized access, and security threats
To comply with legal obligations and protect our rights
We only share your personal information in the following situations:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
SSL/TLS encryption for data transmission
Encrypted databases and secure cloud infrastructure
Limited access to personal data on a need-to-know basis
Regular security audits and vulnerability assessments
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to certain exceptions)
Request limitation of how we process your data
Request transfer of your data to another service provider
Object to certain types of processing of your data
To exercise any of these rights, please contact us at info@original-iq.com. We will respond to your request within 30 days.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retained while your account is active and for 2 years after account closure
Retained for 7 years for tax and accounting purposes
Retained for 3 years for customer service purposes
Retained for 1 year for analytics purposes
When we no longer need your personal information, we will securely delete or anonymize it.
Our Platform may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ from those in your jurisdiction.
We are based in Lebanon, and our service providers may be located in various countries around the world. By using our Platform, you consent to the transfer of your information to Lebanon and other countries.
We take appropriate steps to ensure that your data receives an adequate level of protection regardless of where it is transferred.
Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Bambouk Center, 6ᵗʰ Floor
Bauchrieh, Lebanon
We aim to respond to all inquiries within 48 hours
Thank you for trusting Original IQ with your personal information.
We are committed to protecting your privacy and providing transparent information about our data practices.