Your Privacy Matters to Us
Company: Original IQ (Registered in Lebanon)
Head Office: Bambouk Center, 6th Floor, Bauchrieh, Lebanon
Contact: info@original-iq.com
This Privacy Policy describes how Original IQ ("we," "our," or "us") collects, uses, and protects your personal information when you use our services, attend our events, or interact with our website. This policy applies to all users of our services, including clients, event attendees, and website visitors. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide and improve our services. This includes personal information that you provide directly to us, information we collect automatically when you use our services, and information we may receive from third parties. The specific types of information we collect depend on how you interact with our services.
We collect your information through several methods: directly from you when you provide it to us (such as when you register for an account, book a service, or contact us), automatically when you use our website or services (through cookies and similar technologies), and from third parties (such as payment processors or social media platforms when you connect your account).
We use your personal information for various purposes, including: providing and delivering our educational and event services, processing payments and managing transactions, communicating with you about services, events, and updates, improving our services and user experience, ensuring security and preventing fraud, complying with legal obligations, and for other purposes with your consent.
During events, sessions, or service delivery, Original IQ may capture photographs or videos for documentation, quality assurance, marketing, or promotional purposes. By attending our events or using our services, you consent to the capture and use of such media. If you prefer not to be photographed or recorded, please inform our staff at the event or contact us in advance. We will make reasonable efforts to honor such requests.
Our services may integrate with or link to third-party services, including payment processors, cloud storage providers, analytics services, and social media platforms. These third parties have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party services.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage systems, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information: account information is retained while your account is active and for 2 years after closure, transaction records are retained for 7 years for tax and accounting purposes, communications are retained for 3 years, and usage data is retained for 1 year. When information is no longer needed, we securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including: the right to access your data, the right to rectify inaccurate data, the right to request deletion of your data, the right to restrict processing, the right to data portability, and the right to object to certain types of processing. To exercise these rights, please contact us at info@original-iq.com. We will respond to your request within 30 days.
Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our systems.
Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ. We are based in Lebanon, and our service providers may be located in various countries. By using our services, you consent to the transfer of your information to Lebanon and other countries. We take appropriate steps to ensure your data receives adequate protection regardless of where it is transferred.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by email or through a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
📍 Head Office: Bambouk Center, 6th Floor, Bauchrieh, Lebanon